Understand our Current Measures
• Many of measures are PROCESS measures, some are
OUTCOME
• PROCESS Measures are typically uncontroversial practices
• Our threshold is typically 90%
• 10% can be outlier cases:
– Errors in documentation
– “Edge cases” not factored into measure design
– Exceptions to the “rule”
– If cases fail… need to ask WHY? Is there a SYSTEMIC cause?
• All of these hypothetical providers MET THRESHOLD
– We don’t make differentiations between them
– But where is the opportunity to change our practice?
Cases
MET
NOT MET